Episode Transcript
[00:00:00] Speaker A: All right, Tim, I appreciate your time over here. We're both at the OHCI conference talking to RV park owners. We're neighbors at AS vendors at these booths, and we've been talking shopping parks and WI fi. So tell us a little bit about what you guys do, how you're different and how you help different RV parks. Maybe somebody wants to. That's listening, might want to build one or they need to fix their WI fi at their park. So tell me what you got.
[00:00:21] Speaker B: I think the biggest problem is what we're trying to solve today is the biggest complaint in the industry. Is WI fi a hot topic? Every time you turn around, I can't get connected, I get kicked off. So forth.
You have, you have your different solutions. They're all over. Everybody's putting WI fi where they put 16 towers up. They're trying to use a 2.4 frequency to penetrate into metal, tin cans. You've got trees, you've got all kinds of problems. Right. And we've solved a lot of that problem. The other thing is people are trying to bring fiber into an RV park.
[00:00:51] Speaker A: Yeah.
[00:00:51] Speaker B: As you probably know, that's transients come and go, people put shovels in the ground. It's expensive to fix it. You're always having problems. You barely touch the light, the fiber and the light changes your signal. And so we've come up with a design that we use the coax. Most people, probably 80% of the people, already have cable TV that they've had before in the ground.
[00:01:12] Speaker A: Yeah.
[00:01:12] Speaker B: And so what we've done is we take that and use the same infrastructure and allow them to be able to offer streaming services. We branded it by calling in home wireless streaming.
And the reason for that is people want that same experience that they get at home that they can travel with. And so with our service, and I'll tell you more about it, but with our service, they can stream, they can walk down the road in the RV park and watch a movie, they can Skype, they can work at home. And so what we do is, because most of our solution is wired, we put a modem at every other pedestal. So what that does is it allows them to connect at a 5.8 frequency that offers them up to 40 different frequency channels, so they're not button head being on the same frequency. And it allows them to have a better connectivity. So then you don't have any bottlenecks. And then on top of that, we go a step further where we can give them their own modem. If you have people that live there or you have people that are seasonal and they can have their own dedicated net.
[00:02:14] Speaker A: Yeah, yeah. So I think that's pretty important because some parks are all monthly, some are half and half or whatever the case may be.
[00:02:20] Speaker B: For sure.
[00:02:20] Speaker A: And so you can make those little adjustments.
[00:02:22] Speaker B: For sure. Absolutely.
[00:02:24] Speaker A: Yeah. So I like that. Do you guys do a lot outside of RV parks? Because it makes a lot of sense with parks, but I'd imagine outdoor hospitality.
[00:02:31] Speaker B: Yeah, we do, we have do big resorts, we do Jelly stones. We also do senior homes. We doing some hospital, we're doing research hospitals.
Our service can work pretty much anywhere. We're working at a sports complex looking at doing some of that.
[00:02:46] Speaker A: Nice.
[00:02:47] Speaker B: But I've got close to over 300 something parks that we've put in, designed and engineered people that are building parks. We can work with them hand in hand.
[00:02:56] Speaker A: Yeah, we talked about that yesterday.
[00:02:57] Speaker B: Yeah, for sure. So when they open up ditches or whatever, we can work with them. We can cut their costs as much as we can. And what's really good about our service is we will know pretty much before you know when there's a problem because it's being monitored 24 7. So if a modem goes down or we start seeing something, your customer might not even experience a bad experience, but we can notify you and say, hey look, we're noticing a little bit. We need to take a look at this.
[00:03:23] Speaker A: Yeah.
[00:03:24] Speaker B: So we're trying to support.
[00:03:24] Speaker A: So you got the ongoing support.
[00:03:26] Speaker B: Absolutely, absolutely.
[00:03:28] Speaker A: Nice.
[00:03:28] Speaker B: We have what you call a help desk that you go to it, you log in, you put your information in and then it blasts all of my, my guys cell phones where everybody sees it. We understand it's a 247 operation. So we're available almost anytime. We can work.
[00:03:42] Speaker A: That's awesome. That's awesome. Yeah, yeah. Because anything that you can solve that solution wise is key. So is there.
Obviously it's best if you got fiber coming into the park, but can you work with different satellites and Starlinks and other things?
[00:03:56] Speaker B: We can work with Starlink. Starlink is probably our last option because they're limited and they're getting ready to start capping stuff because they're running out of bandwidth space.
But we do work with. We can work with regular copper coax like Comcast has a gig coming in, you can do a gig with. It's not symmetrical. So it's not the same upload and download Speed, but it's still 35 upload. We could still work with that even. And if we need to, we can get two circuits in on Comcast and bond it and segregate it out where you have more balance. So there's so much we can work with. But we gotta have, I tell people we got a great engine, we gotta have power to run it. Yeah, we gotta have good power to run it.
[00:04:38] Speaker A: Yeah. Because that's sometimes the tricky part. But you said you guys can help with that side or have partners that dig a little bit farther and then somebody like me that's just looking up or a builder, hey, I got this park. I'm gonna call Spectrum, I'm gonna call AT&T and see what's out there. But you have other resources where they can dig in and get strategic and get a little creative to try to find those, find that fiber.
[00:04:57] Speaker B: And we also try to teach the owners how to make money. Because if you have a long term park and people are living there, instead of them paying the cable company or paying T mobile a lot of money, you could charge them 40, 50 bucks. They can get their own modem and they can get their own service and you're making the money instead of the cable company, telecommunication company.
[00:05:16] Speaker A: What I like you said yesterday is that you can have like higher dedicated like for the folks that higher usage gamers.
[00:05:22] Speaker B: Different, different tiers.
[00:05:23] Speaker A: Yeah, you can. To me it's an amenity because you're a, you're offering the high speed Internet but everybody tries to say that nowadays and then. But B, you can offer like a higher package. So for sure I'm a gamer, somebody that uses the of it. It's always a problem and I'm always in an RV and I saw that I would just, I don't, I wouldn't care about the rest of the park. I would just gravitate towards that, get
[00:05:41] Speaker B: on mode them and we give them 100 megs.
[00:05:42] Speaker A: And I've had people ask me before, I'm like, I don't know man for sure because we don't have dedicated stuff is it stuff I've done was you have your access points and it's boosting like satellite wise.
[00:05:53] Speaker B: Every park that we run into is always different. Everybody does things differently, that's all. So what's good about every aspect of the business? Yeah. And so what we can do is we can customize it and develop and make it to work. What works for you and what best works for your customers. You have long term, you have people short term, you have all kinds of different options and we can build it accordingly how we need to.
[00:06:14] Speaker A: I like it.
I like it. Well yeah. So that's great. I look forward to working with you on this next project like we talked about, and definitely sharing this information with other folks so they can reach out to you. So what's the best way to reach out to Digital Waste Services?
[00:06:27] Speaker B: Well, you can go to our website or you can go. You could call us. We've got an awesome website. It's DigitalWayservices.com. it'll tell you it's got some references on there. If you want to learn more about us, it's got our phone number. You could definitely go that way. That'd probably be your best option to go through us.
[00:06:42] Speaker A: Sure. Yeah. So get some discovery questions and tell me what.
[00:06:45] Speaker B: And we'll do whatever we can to try to earn your business.
[00:06:48] Speaker A: That's awesome, because somebody's gonna be calling. Either they're about to start building or they're gonna buy a park and it's Wi Fi's trash or something.
[00:06:54] Speaker B: So that.
[00:06:55] Speaker A: That sounds like the different candidates, if you will.
[00:06:57] Speaker B: Yeah, for sure.
[00:06:58] Speaker A: Cool, man. I appreciate your time coming on here. I know we're getting a little bit wrapping up this. This conference, and it's been pretty good. We met a lot of owners, and we're able to connect with a lot of vendors here in the industry.
[00:07:07] Speaker B: Good deal.
[00:07:08] Speaker A: So appreciate your time.
[00:07:09] Speaker B: Thank you for your time. Absolutely.
[00:07:11] Speaker A: Yes, sir.
[00:07:11] Speaker B: All right.
